FAQ

Delivery & Order

The average delivery time is 5 to 20 working days for United States and 7 to 30 working days for overseas.

You can track the progress of your order by clicking on the "Track Your Order" link at the bottom of the page.

We deliver our products worldwide. There is no minimum quantity required per order and all our deliveries are free of charge. We also propose a Premium Shipping who has a guarantee Loss / Breakage / Steal

Yes, you have 12 hours after ordering to modify your order. After those 12 hours, we can't modify your order.

It is quite possible to cancel your order! If the order is already being prepared, however, the cancellation fee will be 40% of the purchase price.

Feel free to contact us by email at info@cute-airpod-case.com : our team will do its best to meet your needs!

Our products undergo very strict quality controls before each shipment. However, if your products have any manufacturing defects, send us a picture of the product in question (in the original packaging if possible) to info@cute-airpod-case.com with your order number. To be eligible for a return, your item must be unused and in the same condition as you received it.

Payment

Your security is our priority: our site only offers secure and guaranteed payment methods that are safe.

We accept:

Credit cards

Debit cards

Our online payment services:

Stripe*

Paypal

*Stripe is a global payment platform. It supports more than 150 local and global payment methods (Mastercard, Visa to give you maximum payment options.

Your bank details or credit card details will under no circumstances be communicated to us. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept cheques at this time.

Yes !

The "HTTPS" in the URLs of our shop testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is nowadays becoming essential. This is the best way to protect your data and protect yourself against hackers or identity theft.

Visually, the SSL certificate is represented by a padlock that appears in the url bar of the web browser. It is also represented by an "s" which means "secure" and is added to the "http" protocol on the website in the address bar.

We make your purchases as easy as possible.

You select the desired product(s)

Click on "add to cart".

Click on the bag icon at the top right (your "basket") to complete your purchases

We also offer you the possibility to create a report to make the process even simpler.

No. Except in exceptional cases, we only accept one discount code per order.

CUTE AIRPOD CASE ships its products worldwide legally. However, the buyer is responsible for the import taxes of his country, we decline any responsibility.

If you wish to order in bulk, send an e-mail to our team at info@cute-airpod-case.com

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